Digital analytics platform Quantum Metric launched its Felix Agentic resolution this week.
The brand new providing analyzes digital experiences to uncover crucial insights, clarify behavioral adjustments, and quantify enterprise impacts.
Based in 2015 and headquartered in Colorado Springs, Colorado, Quantum Metric received Better of Present in its Finovate debut at FinovateEurope 2021.
Quantum Metric, which received Better of Present at FinovateEurope 2021, unveiled its Felix Agentic resolution this week. Constructed inside Quantum Metric, Felix Agentic is an autonomous perception engine that analyzes digital experiences to disclose crucial insights, clarify adjustments, and quantify impacts throughout workflows and KPIs.
One problem for organizations trying to make use of agentic techniques is having the requisite deep, contextual knowledge to function reliably at scale. Even these organizations which have the info they want face hurdles in terms of remodeling that knowledge into actionable insights. Felix Agentic presents a spread of options to assist convert advanced buyer habits and different indicators into clear insights about how that habits is impacting the enterprise. This permits firms to uncover potential areas of friction or complexity which might be inhibiting income development or creating buyer churn.
These options embody Felix Chat, an agentic conversational interface that delivers instantaneous, quantified solutions to queries involving buyer expertise and habits evaluation, efficiency and operational metrics, enterprise impacts, product and have insights, and extra. Felix Chat takes analytics past fundamental AI copilots and represents a rising shift towards pure language, insight-first interactions with enterprise knowledge. Felix Agentic additionally supplies AI brokers to robotically monitor, analyze, and alert customers to alternatives that may enhance key enterprise metrics. Working within the background, Felix Agentic’s AI brokers present a transition away from dashboards that ‘report’ change to clever techniques that ‘clarify’ change.
Felix Agentic additionally options an in-UI assistant, or Copilot, that permits customers to construct and replace dashboards, metrics, and playing cards straight inside their workflow utilizing pure language. The Copilot allows customers to ask for contextual explanations about adjustments in habits, why these adjustments matter, and the scale of the influence.
“For years, groups have relied on insights and dashboards alone to know what occurred,” Quantum Metric famous on its LinkedIn web page this week. “Felix Agentic adjustments that with clever, proactive steerage that helps groups prioritize what issues and drive influence quicker.”
Quantum Metric received Better of Present in its Finovate debut at FinovateEurope 2021, and returned later the identical 12 months for FinovateSpring. The corporate’s know-how helps banks differentiate their digital expertise, improve digital adoption, and enhance inside effectivity. With use instances for product, engineering, buyer assist, advertising, and UX groups, Quantum Metric’s digital analytics platform helps firms seize knowledge, uncover the “why” behind buyer habits, and take insight-driven motion.
Quantum Metric started 2026 with important momentum. The corporate famous that 2025 was its strongest enlargement 12 months so far, together with its finest efficiency development but within the EMEA area. Quantum Metric additionally introduced that Felix AI adoption had reached 25% of its largest enterprise clients, with deployments evolving from pilot packages to core operations. With monetary companies firms equivalent to Western Union and Financial institution of Montreal amongst its clients—in addition to 20% of the Fortune 500—Quantum Metric as we speak captures high-fidelity expertise insights from roughly half of the world’s Web customers.
Based in 2015, Quantum Metric is headquartered in Colorado Springs, Colorado. Mario Ciabarra is CEO.
Picture by Peter Wang on Unsplash
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